Shipping & Returns
At ConfidentDresses, we strive to make your shopping experience seamless and enjoyable. Below, you’ll find all the details about our shipping and return policies.
Shipping Policy
Processing Time:
Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may be longer during peak seasons or promotional events.
Shipping Options & Delivery Times:
We offer several shipping options to meet your needs:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- International Shipping: Delivery times vary depending on the destination.
Once your order is shipped, you’ll receive a tracking number via email to monitor your package.
Shipping Restrictions:
We currently ship to most countries worldwide. However, some restrictions may apply depending on your location.
Returns & Exchanges
We want you to love your purchase! If you’re not completely satisfied, you may return or exchange your item within 14 days of delivery.
Eligibility for Returns:
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Proof of purchase is required.
How to Initiate a Return:
- Contact our customer service team to request a return authorization.
- Pack the item securely in its original packaging.
- Ship the item back to us using a tracked shipping method.
Refund Processing:
Once we receive and inspect your return, we’ll process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Exchanges:
If you’d like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
Final Sale Items:
Certain items, such as sale or clearance products, are marked as final sale and cannot be returned or exchanged.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery. We’ll gladly assist you with a replacement or refund.
Need Help?
If you have any questions about our shipping or return policies, feel free to reach out. We’re here to help!
Happy shopping!
The ConfidentDresses Team